This intensive, hands-on program will give you a solid overview of all aspects of HR

OVERVIEW
The program will give a comprehensive overview of the role of the Human Resource function, the role of HR practitioners and the role that line manager play to ensure organization's effectiveness. The program will explore the functions of Human Resource Management, the basics of recruitment and selection and explain the steps in planning the recruitment process and hiring the "right candidate". Learn the cycle of the Training and Development function as well as the Performance Management System in the organization - understand the relationship of performance management, organization's goals and rewards & recognition.
 
Participants will learn the essentials of key HR functions quickly and gain the confidence and know-how they need to succeed. They will develop a ready-to-use action plan to put to work in your own organization.
 
PROGRAM BENEFITS
Participants will be able to:
•  Understand HR's role as a vital contributor to your organization's success
•  Describe Recruitment planning, recruitment and selection process
•  Discover strategies to attract and retain top talent
•  Examine best practices for managing performance and creating compensation, training and benefit systems
   that drive bottom-line results
•  Understand the importance of a suitable Performance Management System
•  Analyze HR issues and develop action plans you can implement in your organization
 
LERNING METHODOLOGY
Best Practices and Case Studies, experiential HR exercises, group discussions, class presentations, lectures, current trends & changing roles and course materials
 
PROGRAM CONTENT
The Role of HR Today
Definitions and Objectives of HRM
The Main Functions & Responsibility of HR
HR's Role in Today's Workplace and beyond
Characteristics of Effective HR Management

Recruitment and Selection
HR Planning and Recruitment
HR Planning Process
Types of Recruitment Strategies
Defining Requirement and Attracting Qualified Candidates
The Recruitment Process
The Selection Decision

Training and Development
Identification of Training Needs
Design and Delivery of Training
Evaluating Effectiveness of Training and development

Performance Management
The Performance Management Cycle
The Main Components of Performance Management
Respective Roles of HR, Managers and Employees
Rewards and Recognition discussed
Setting up a Performance Management System

Final Activity
HR Challenges
Putting it together: understanding and implementing your role in the organization; towards creating your action plan
 
TRAINER's PROFILE
Malathy Thiagarajah has an interesting background - she has extensive senior management experience in Human Resource and Communications and has worked in the corporate world in Malaysia, the Netherlands, Australia and the USA.
 
She held the position of Senior Manager, Human Resources for a large Dutch Multinational in Kuala Lumpur, which had branch operations throughout Peninsular Malaysia and East Malaysia.  She was the Recruitment Manager, and thereafter, promoted to Senior Manager of Compensation & Benefits/HRIS and, for a short period of time, she also administered the Learning & Development Department.
 
Malathy was sponsored by the European Union to work as a Manager in the Human Resources department for a top-10 Fast Moving Consumer Goods (FMCG) company in the Netherlands. Malathy was nominated HR Project cum Interviewer for recruiting and selecting Managers in Czech Republic and Poland. She was also instrumental in identifying Performance and Behavioural Competencies for all levels of Executives in the FMCG company she worked for in the Netherlands.
 
She has extensive functional knowledge of the entire Human Resources role.
Recently, she was in Washington, USA and had worked for a hotel chain, training Front-Desk/Guests Relations staff on providing excellent customer service.


COURSE FEES & REGISTRATION
RM 980.00 per person for 2 days - HRDF / SBL Claimable
(include morning & afternoon tea break, lunch, notes and certificate of attendance)

To register, please fill in the enclosed registration form and fax it to 03-7880 2817.