|Date||:||17 - 18 June 2021|
|Time||:||09:00 am - 05:00 pm|
|Venue||:||The Pearl Hotel, Kuala Lumpur|
“How managers and leaders can adopt a more flexible Communication Strategies based on personalities to improve their team members interaction with one another, which in turn boost their team contributions at work”
Communication style is characterized by the way people appear (or attempt to appear) in communication, the way they tend to relate to the ones they communicate with and how their messages are typically interpreted.
Different personality types process and communicate information differently.How we communicate with people, build relationships, manage our work, build teams and manage people all hinges on the interaction between our Characteristics and the Characteristics of people with whom we interact.
By overlooking these differences can get in the way of effective dealings with others. If we have a framework for understanding these differences, it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally.
An interactive and practical approach incorporating group discussions/exercises, presentations and role plays.
WHO SHOULD ATTEND?
All who are in Leading and Managing positions, Heads of Department, Managers, Human Resource Professionals, Team Leaders, Team Members, Executives & Non – Executives who would like to build /enhance their effectiveness in dealing with others for their success at workplace, business and personal relationship.
Personalities/Mindset @ Work
What is your Current Style?
Understanding Other’s Personalities
Strategies to work with others
Strategies for Improvement - Action Plan
Vanaja has over 20 years of working experience in various industries ranging from Education, Manufacturing, Telecommunication, Property Development and Construction. She assumed positions as Head of Customer Quality Control, Head of Business Architecture, Head of Organisation Development and finally as Head of Human Resource Development in one of the Top 10 Best Employers in Malaysia.
Some of the portfolios that she has undertaken during her tenure in the various organisations includes:- Writing policies & procedures, Setting up departments, Implementing Human Resources initiatives, Conducting customer satisfaction surveys, Organisation health
assessments, Establishing Company driven goals & objectives, Implementing Quality initiatives, Complaints/Grievance Management, Recruitment & Selection, Learning & Growth initiatives, Standardization of methods and practices, Induction Programs, Creating and implementing Change Management plans that minimize employee resistance and maximize employee engagement.
She strongly believes in People Management Practices and Learning & Growth principle as being one of the key elements for organisations to succeed. She has acted as change agent, with a flair for spotting and analysing problems and opportunities to guide top management in their efforts to transform and change the culture in the organisation.
Her area of expertise is to train and develop the company’s internal capacity through its people to most efficiently and effectively sustain itself over the long term as well as developing & implementing organisational transformation strategy intended to change the beliefs, attitudes, values and structure of organizations so that they can better adapt to new challenges.
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