Effective Inventory and Warehouse Management


This workshop will focus on the 5 performance objectives important in inventory and warehouse/store management.

The focus of the inventory will be the incoming, WIP and the out-going materials with a model of effective inventory and store management.

At the end of this workshop, participants will be able
• To effectively manage inventory and store within an organization.
• To be exposed to various costs and inefficiencies involved when carrying inventory and store management.
• Improve store performance


•To expose participants on effective inventory and store management.
•To keep participants updated on the various approaches that can be used to enhance the effectiveness of inventory and store management.
•To educate participants on their roles as a store employee.
•To focus on the 5 performance objectives towards inventory and store management.


Stimulating Lecture, Analytical Learning through Case Study & Exercises, Workshop Sessions.


Time Module
Day 1
Introduction to store/Warehouse Management

  • What is warehouse management?
  • The responsibilities of warehouse
  • Factors to be considered in organizing a warehouse
  • Warehouse mission – traditional functions, value-adding roles
  • Current warehouse management challenges
  • Determining Warehouse KPI’s
  • Introducing SSHE
  • Group exercise
  • Warehouse Functions

  • Receiving
  • Out going
  • Dock to stock
  • Records
  • Shipping
  • Order picking
  • Case study
  • Functions and responsibilities of store personnel

  • Accurate stock level
  • Stock condition information
  • Accurate location
  • Accurate documentation
  • Accurate records update
  • Accurate shipments
  • Good filing systems
  • Receipt and Issue of stores

  • Check order request
  • Pick product
  • Packing
  • Prepare documents
  • Recording and data entry
  • Filing
  • Issues
  • Video clip
  • Key Receiving Functions

  • Verify item versus suppliers DO
  • Check items versus purchase order
  • Raise receiving documents
  • Data entry
  • Filing
  • Establishing an effective part numbering system
  • Day 2
    Introduction to Inventory Management

  • What is inventory?
  • Types of inventory
  • Various inventory related costs
  • 15 Techniques in inventory management
  • Current warehouse inventory management challenges
  • Case study
  • Improving store/warehouse management systems

  • Store movement and cost reduction techniques
  • Slow and fast moving stocks
  • Storage layouts
  • Stock holding cost
  • Ordering cost
  • Lead time management
  • Building an effective warehouse management system
  • Space efficiency store management
  • Safety practices
  • Coding methods

  • Numerical
  • Alpha numerical
  • What the code should reveal?
  • What to avoid in coding?
  • The use of electronic systems
  • Filing requirements
  • Inspection and Stock taking

  • Purpose and types of stock taking
  • Stock taking procedure
  • Stock-take reconciliation
  • Support functions – features, benefits, safety, ergonomics, security and maintenance

    Dr. Thanabalan Velloo

    Thanabalan has extensive experience in the field of operations performance improvement particularly in various manufacturing and services industries. He is not only an excellent and resourceful trainer; he is also skilled in management and leadership of organizations. He graduated with an honour’s degree in Management and Biochemistry from University of Science Malaysia in 1987. He started his career in the manufacturing operations as a Production Executive and gradually moved in various managerial positions such as Production Manager Packaging Manager, Planning and Logistics Manager, Sales Manager and Factory Manager. To name a few of the organizations that he has worked for are Carsem semiconductor, Baxter Healthcare, London Rubber Company, Solectron, Mona Industries and Asiatic Dipped Products. This experience has given him a thorough understanding of the opportunities and problems involved with managing work, people and customers

    While working in the manufacturing sector he pursued an MBA program with University Kebangsaan Malaysia, majoring in General Management in 1996. Upon completion of his MBA in 1998 and also due to his passion for training, he switched his career to Training and development. To date he has conducted more than 900 training programs mainly in the area of employee development, customer management and operations management/ improvement. He is a very versatile trainer not only on the topics that he could train but a bilingual trainer as well. His fluency in Bahasa Malaysia has given him a competitive advantage especially in the present workplace condition.

    As a corporate trainer he realized a major concern by organizations regarding Transfer of Training which he became interested to explore. He realized that organizations became concerned in sending their employees for trainings, as they don’t seem to transfer their knowledge/skills gained back to the workplace. Due to this he pursued his Ph.D in 2007 in order to identify the barriers to Training Transfer. He completed his Ph.D in 2013. Besides trainings, he also lectures part time in various higher learning institutions for their Degree and Masters programs. To name a few are University of Malaya, University Sedaya International and University Putra Malaysia.

    He is a certified trainer with PSMB and to date has also conducted TNA projects and Train the Trainer programs for several companies. He is also a certified business coach representing University Malaya in coaching programs. Participants receive enhance benefits and impactful results from his training programmes because of his vast industrial exposure in various areas. He empowers people to increase their limits, level of commitment, higher level of performance of the individual, team and the organization in achieving organizational goals.


    RM1,378 per person –SBL Claimable (includes Lunch, Tea-Breaks, Course Notes, Certificate of Completion and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)


    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

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