In-house Training

Though most employers tend to acknowledge the importance of employee development, yet for a variety of reasons this valuable initiative is often overlooked. Overall, capacity building courses can have a huge impact on an organisation's competitiveness, productivity and revenue. Observing a comprehensive employee training plan will prove to be an essential investment towards improving the organisation's performance and employee job satisfaction. Therefore, to minimise interruptions to your business and to cater to your convenience, we are pleased to extend an array of training courses that can be tailored to your requirements and business needs.

LIST OF IN-HOUSE TRAINING COURSES


  • Malaysian Customs Procedures & Documentation
  • Tax Incentives and Facilities under the Customs Act
  • Customs Audit and Investigation
  • Malaysian Import & Export Procedures and
  • Documentation
  • Facilities under Customs Act
  • FTAs & Its related Customs Procedures in Malaysia
  • Refund and Drawback Claims under the various
  • Acts of the Customs Depts
  • Offences and Penalties under Customs Act
  • Classification of Goods
  • Licensed Manufacturing Warehouse & Treasury
  • Exemption
  • Shipping Procedure and Documentation and
  • INCOTERMS 2010 Usage
  • Effective 3 Ps in Global Shipping – Process,
  • Practice and Performance
  • Managing Bill of Lading in Shipping
  • Shipping Elements and Import Export
  • Documentation
  • Incoterms 2010 - Rulings in International Trade

  • Inventory and Stores Management
  • Effective Total Logistics Management
  • Purchasing & Negotiation Skills
  • Effective Supply Chain Management
  • Effective Warehouse Management
  • Developing Strategic Purchasing Practices
  • Latest Principles on Withholding Tax
  • An Understanding of Malaysian Taxation & Effective
  • Planning
  • Tax Planning for Employers and HR Managers
  • GST Audit and Investigation
  • Cash Flow Management
  • Finance for Non-Financial Executives
  • Accounting for Non Accounting Personnel
  • Effective Budgeting & Budgetary Control
  • Prepare and Get Ready for GST Audit
  • Credit Management and Collection Techniques
  • Fundamentals of Transfer Pricing
  • Handling Full Set of Accounts including GST Entries
  • Accounting Skills for Accounting Clerks & Assistants including GST
  • Mastering Facebook Marketing Bootcamp
  • Social Media Strategies for Business
  • Mastering LinkedIn for Business
  • Mastering Instagram Marketing Bootcamp
  • Essentials of Trade Financing
  • Letter of Credit – Operations
  • Advanced Letter of Credit & Incoterms 2010
  • Trade Risks and Fraud Management
  • Understanding Trade Payment Terms (UCP 600) & Incoterm In Shipping Practices
  • Occupational Safety & Health Act 1994 (OSHA)
  • Health & Safety at Workplace
  • Conducting HSE Audit through Hazard Identification and Risk Controls
  • Preparing HSE Report
  • Managing Misconduct, Poor Performance and Absenteeism at Work
  • Training Need Analysis
  • Employee Case Investigation and Conducting Domestic Inquiry
  • Strategies for Implementing ROI in HR & Training
  • Effective Compensation & Benefits Management
  • Essentials of Human Resource Management
  • Handling Difficult Employees and Absenteeism
  • Practical Aspects of EPF & SOCSO Acts ~ Claims, Procedures & recent developments
  • Competency Based Behavioral Interviewing Skills
  • Payroll Administration and MTD Calculations
  • Developing A Pay Structure and Benefits Package
  • Employer/Employee Rights Under the Employment Act 1955
  • Termination of Employment (Employment Termination Guidelines)
  • HR for Non-HR Personnel
  • Understanding Malaysian Labour Laws
  • Developing HR Policy and Employee Handbook
  • Employment Contract, Termination and Dismissal
  • Key Performance Indicator for Organisational success
  • Defining Performance & Developing Effective KPIs
  • Performance Appraisal
  • 5S Practice at Workplace
  • Manufacturing Cost Reduction Strategies
  • Balanced Scorecard & Performance Management System
  • Pratical Guide to Report Writing
  • Basic English at Work
  • Business English – Executives, Managers etc
  • Effective Business Communication and Writing skills
  • Writing Clear and Effective Emails
  • Business Presentation Skills
  • Practical Guide to Business Writing
  • Writing Effective Minutes of Meeting
  • Public Speaking & Presentation Skills
  • Effective Call Handling – Front Desk Service / Call Center
  • Records and File Management
  • Development Program for Clerks and Administrative Assistants
  • Effective Office Administrative Skills
  • Halal Awareness Programme
  • Malaysian Halal Standards, Certification and Audit
  • Halal Auditing
  • Export Marketing Skills
  • Export Development Programme
  • International Trade Management
  • International Market Research
  • Effective Supervisory Skills
  • Leadership Skills for Highly Effective Supervisors
  • Effective Negotiation Skills
  • Motivation and Positive Work Attitude
  • EFFECTIVE CALL HANDLING - Front Desk / Call Center
  • Problem Solving & Decision Making Skills
  • Time Management
  • Stress & Conflict Management
  • Team Work
  • Anger Management
  • Creativity and Innovation Thinking at Workplace
  • Women at Work
  • Work Behavior & Attitude
  • Dynamics of Multitasking
  • Handling Difficult Customer & Complaints Effectively
  • Fundamentals of ISO 9001:2015
  • We also provide consultancy on the following areas:
  • Human Resource Management Issues
  • Malaysian Customs and Shipping
  • International Trade Issues
  • Trade Financing
  • Logistics and Supply Chain Management
  • Halal Audit and Certification GST
  • Malaysian Taxation and Tax Planning
  • Market Entry Strategies for selective countries
  • A quotation will be provided based on your requirements. NB: THE DURATION OF EACH COURSE IS TWO DAYS (One day course is available upon request).
    Executive/Professional Certificates, Diploma & Masters
    Our main programmes are as follows:
  • Professional Certificate in Exporting
  • Professional Certificate in Trade Finance
  • Professional Certificate in Logistics Management
  • Professional Certificate in Supply Chain Management
  • Professional Certificate in Human Resource Management
  • Professional Certificate in Digital Marketing
  • Professional Certificate in Halal Marketing
  • Executive Diploma in International Trade
  • Executive Diploma in Human Resource Management
  • Executive Diploma in Halal Business Management
  • Executive Masters in International Trade
  • These courses are offered to both fresh graduates and working adults on full time and part time basis. Evaluation will be done by assignment and examination and a Professional Diploma or Masters will be given by one of our collaborations partners.
    The Academy in collaboration with local and international trade Institutions will be offering the following Development Programmes:
  • Export Development Programme for New Entrepreneurs
  • Women Exporters Development Programme
  • New Exporters Development Programme
  • SME Export Mentoring Programme
  • Organiser

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel: 03 8066 3107
    Fax: 03 8066 6152

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