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Public Courses

Learn Microsoft Excel – Intermediate Level

Date: 12 October 2020, Monday
Time: 9.00am to 5.00pm
Venue: The Pearl Hotel, Kuala Lumpur
[Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

BENEFITS

At the end of this course, participants are expected to:

  • Understand the Excel Tools to assist in building formulas
  • Create basic formulas and functions
  • Able to create and format charts
  • Work effectively with multiple sheets in workbooks
  • Use tools, copy and paste date in the format you want
  • Analyze and work with Excel list / database features
  • METHODOLOGY

    Lecture, discussion, individual/group exercise

    WHO SHOULD ATTEND?

    Existing Excel users with a good understanding of Excel basics who need to be more effective with Excel and automate reporting with functions and formulas etc.

    COURSE OUTLINE

    Module Topic
    Topic 1

    Managing Worksheets and Workbooks

  • Adjusting Zoom
  • Using Multiple Windows
  • To open multiple windows of several workbooks
  • Using Freeze Panes
  • Using Split Windows
  • Custom Views
  • Hiding and Unhiding Worksheets and Workbooks
  • Working With Multiple Worksheets
  • Changing Worksheet Tab Colors
  • Inserting Worksheets
  • Moving Worksheets
  • Copying Worksheets
  • Deleting Worksheets
  • Grouping and Ungrouping Sheets
  • Topic 2

    Functions & Formulas

  • Cell References: Relative, Absolute and Mixed
  • Inserting Static & Dynamic Dates and Times
  • Mathematical Functions with Maths Operators
  • SUM, AVERAGE, MAX, MIN, COUNT, COUNTA Functions
  • SUMIF and COUNTIF Functions
  • Topic 3

    Conditional Formatting

  • Applying Cell Highlighting
  • Applying Top & Bottom and Average Rules
  • Applying Data Bars, Color Scales, and Icon Sets
  • Creating a Customized Rule with Formula Conditions
  • Editing Rules
  • Prioritizing Rules
  • Deleting Rules
  • Topic 4

    Creating a Charts

  • What is a Chart?
  • Inserting a Chart
  • Elements of a Chart
  • Activating a Chart
  • Formatting a Chart
  • 3-D Charts
  • Adjust Chart Data
  • Saving a Chart Template
  • Working with Charts
  • TRAINER’S PROFILE

    Chin Chee Chong has been in the Information Technology industry for the past 23 years starting with PC hardware where he is well-versed in troubleshooting and assembling of PCs. Thereafter, he ventured into IT software applications specializing in IT training and development for Microsoft Office users.

    He is one of the certified training pioneers in Malaysia having attained his Microsoft Office Specialist Master Instructor (MOS) as well as a list of certifications stating that he has sound knowledge in Microsoft Word, Excel, PowerPoint, Access and Outlook. He also carries the title Microsoft Certified Trainer (MCT) by Microsoft USA. Having spent the last 19 years in this training field, his vast experience has equipped him with substantial knowledge to excel in the training field.

    His extensive tutelage experiences are from conducting training courses for a number of corporate companies. Among his software training clients are American Insurance Group Berhad (AIG), Allianz General Insurance Malaysia Berhad, Citibank Berhad, Favelle Favco Berhad, EC-Council Academy, HSBC Bank Malaysia Berhad, Institute of Bankers Malaysia (IBBM), Jerneh Insurance Berhad, OCBC Bank Berhad, Proton Holding Berhad, Shell Information Technology International, Sime Darby Plantation Sdn Bhd, SP Setia Berhad, Wong Engineering Electronics Berhad and many more.

    Besides the corporate sector, Mr Chin also trains the government sector such as Jabatan Pengangkutan Jalan (JPJ Academy Malacca), Keretapi Tanah Melayu Berhad (KTMB), Ministry of Health (MOH), Multimedia Development Corporation Sdn Bhd (MDec), Tentera Laut DiRaja Malaysia (TLDM) as well as universities like UITM Shah Alam, University Tenaga Nasional (UNITEN), Multimedia University (Cyberjaya & Melaka Campus) and Monash University (Sunway).

    Mr Chin is currently a freelance trainer and has attached himself with a few well-known training providers as one of their outsource trainers. He is also an approved HRDF trainer.

    COURSE FEES

    Early Bird Fee: RM848 per person (register by 5 October 2020)

    Normal fee: RM1,060 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes, certificate of attendance and 6%SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Be Aware of Your Responsibilities under OSHA

    Date: 28 October 2020 (Wednesday)
    Time: 9.00am to 5.00pm
    Venue: Novotel Kuala Lumpur City Centre
    [Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    COURSE OBJECTIVES

    At the end of this module, the student will be able to:

  • What is OSHA 1994
  • Understand the role of employer and employee from HSE perspective
  • Know the evolution of OSH globally and the enforcement in Malaysia
  • Learn the Historical tragedies that lead to OSHA
  • Identify the core elements of an effective safety and health management system
  • Describe the major hazards at workplace
  • Know the controls and measure to mediate the hazards
  • Know the importance of Safety & Health Committee
  • Relate how to manage the Policy, Procedure and Programme of HSE
  • METHODOLOGY

    Presentations, case-studies, brainstorming activities, experiential learning techniques

    WHO SHOULD ATTEND?

    Safety Personnel / Managers, Supervisors, OSH Practitioners, Safety and Health Committee members or interested individuals.

    COURSE OUTLINE

    Module Topic
    Occupational Safety & Health Act 1994

  • Definition of the act (layman term)
  • The role and responsibility of Employer and Employee
  • Benefits of HSE for an organisation
  • Evolution of OSHA

  • Scientific and medical findings of diseases related to work
  • OSH Theories by Heinrich, Dan Petersan, Domino Theory etc
  • Historical Tragedy in HSE

  • Hawk Nest Tragedy
  • Minamata Disease
  • Bhopal Tragedy
  • Sg.Buloh Fire Cracker Factory Explosion
  • Accidents and Its Effects

  • Insured VS Uninsured
  • Sources of Accidents
  • Effects of Accidents to Organisation
  • Critical HSE issues at workplace

  • Stress
  • Ergonomic Hazards
  • Industrial Hygiene
  • Mechanical Hazards
  • Slip, Trip & Falls
  • Heat, Temperature & Pressure
  • Electricity, Fire & Vibration
  • Control Measures to mediate and manage hazards

  • Eliminate
  • Isolate
  • Substitute
  • Engineering Control
  • Training & Administration
  • Personal Protective Equipment (PPE)
  • Roles of Safety & Health Committee

  • Basic introduction
  • Fundamentals of SHC
  • The 3 Ps for HSE at workplace

  • Importance of HSE Policy
  • Why HSE procedures should be developed, implemented and enforced
  • Encouraging employee participation thru HSE programmes
  • TRAINER’S PROFILE

    Sheymalatha Ranggasamy

    Sheyma started as a HR practitioner and worked her way up to be a HR Manager within 6 years upon her graduation from National University of Malaysia with a very reputable Multi National Organisation Worldwide. She has also successfully completed her MBA in Strategic Management from Stichting Euregio University College.

    During her 9 years of experience as a HR practitioner, she was exposed to many areas of Human Capital Development, Safety, Health & Environment (SHE) activities which involves shop floor employees’ right up to the Senior Management Team.

    Along these years, she has been highly involved in training and mentoring fellow employees in various areas of soft skills Human Resource Practices and SHE. Her interest in SHE brought her to complete the NIOSH Safety Officer Programme and later pursue her career as a Safety Training Officer for a world renowned Oil & Gas producer.

    Her key area of specialization includes, developing safety culture in organisations, managing and facilitating Quality Control Circles(QCC), 7 QC Tools, 5’S’ at Workplace, ISO 9001:2008 Awareness and Documentation, OHSAS 18001 Awareness and Documentation, General Safety Awareness Programme, Safety & Health Committee, Office Safety, Communication and Business Writing Skills, Customer Service, Effective Time Management, Problem Solving & Decision Making, 8D Systematic Problem Solving Techniques, Convergent Divergent Thinking, Professional Office Management and also Planning & Executing Effective Training Programme for Companies.

    Her interest in the area of training started when she was appointed as the Team Leader for a Quality Control Circle and the team went right up to National QCC Convention and won Gold Star Award. Thereafter, Sheyma attended training to equip herself up as one of the Company’s key QCC Facilitators.

    Her experience as a QCC facilitator later expanded into being an in-house trainer for various soft skills training. As of to date, Sheyma has trained more than few thousand participants in various areas of soft skills. She is also the Safety Training Office placed in the gas platform for one of the world’s leading oil & gas producers. Her exposure in the area of safety and also oil & gas has enable her to tailor dynamic programme for various group of participants.

    Sheyma strongly believes good training, coaching and mentoring is the key success factor for an organisation, as solid workforce builds the strong foundation and base of the organisation.

    COURSE FEES

    Early Bird Fee: RM848 per person (register by 21 October 2020)

    Normal fee: RM1, 166 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes, certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Inventory Control and Warehouse Management

    Date: 19 & 20 October 2020, Monday & Tuesday
    Time: 9.00am to 5.00pm
    Venue: The Pearl Hotel, Kuala Lumpur
    [Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    INTRODUCTION

    This workshop will focus on the 5 performance objectives important in inventory and warehouse/store management.

    The focus of the inventory will be the incoming, WIP and the out-going materials with a model of effective inventory and store management.

    At the end of this workshop, participants will be able:

  • To effectively manage inventory and store within an organization.
  • To be exposed to various costs and inefficiencies involved when carrying inventory and store management.
  • Improve store performance
  • OBJECTIVES

  • To expose participants on effective inventory and store management.
  • To keep participants updated on the various approaches that can be used to enhance the effectiveness of inventory and store management.
  • To educate participants on their roles as a store employee.
  • To focus on the 5 performance objectives towards inventory and store management.
  • METHODOLOGY

    Stimulating Lecture, Analytical Learning through Case Study & Exercises, Workshop Sessions.

    COURSE OUTLINE

    Time Module
    Day 1
    Introduction to store/Warehouse Management

  • What is warehouse management?
  • The responsibilities of warehouse
  • Factors to be considered in organizing a warehouse
  • Warehouse mission – traditional functions, value-adding roles
  • Current warehouse management challenges
  • Determining Warehouse KPI’s
  • Introducing SSHE
  • Group exercise
  • Warehouse Functions

  • Receiving
  • Out going
  • Dock to stock
  • Records
  • Shipping
  • Order picking
  • Case study
  • Functions and responsibilities of store personnel

  • Accurate stock level
  • Stock condition information
  • Accurate location
  • Accurate documentation
  • Accurate records update
  • Accurate shipments
  • Good filing systems
  • Receipt and Issue of stores

  • Check order request
  • Pick product
  • Packing
  • Prepare documents
  • Recording and data entry
  • Filing
  • Issues
  • Video clip
  • Key Receiving Functions

  • Verify item versus suppliers DO
  • Check items versus purchase order
  • Raise receiving documents
  • Data entry
  • Filing
  • Establishing an effective part numbering system
  • Day 2
    Introduction to Inventory Management

  • What is inventory?
  • Types of inventory
  • Various inventory related costs
  • 15 Techniques in inventory management
  • Current warehouse inventory management challenges
  • Case study
  • Improving store/warehouse management systems

  • Store movement and cost reduction techniques
  • Slow and fast moving stocks
  • Storage layouts
  • Stock holding cost
  • Ordering cost
  • Lead time management
  • Building an effective warehouse management system
  • Space efficiency store management
  • Safety practices
  • Coding methods

  • Numerical
  • Alpha numerical
  • What the code should reveal?
  • What to avoid in coding?
  • The use of electronic systems
  • Filing requirements
  • Inspection and Stock taking

  • Purpose and types of stock taking
  • Stock taking procedure
  • Stock-take reconciliation
  • Support functions – features, benefits, safety, ergonomics, security and maintenance
  • TRAINER’S PROFILE

    Dr. Thanabalan Velloo

    Thanabalan has extensive experience in the field of operations performance improvement particularly in various manufacturing and services industries. He is not only an excellent and resourceful trainer; he is also skilled in management and leadership of organizations. He graduated with an honour’s degree in Management and Biochemistry from University of Science Malaysia in 1987. He started his career in the manufacturing operations as a Production Executive and gradually moved in various managerial positions such as Production Manager Packaging Manager, Planning and Logistics Manager, Sales Manager and Factory Manager. To name a few of the organizations that he has worked for are Carsem semiconductor, Baxter Healthcare, London Rubber Company, Solectron, Mona Industries and Asiatic Dipped Products. This experience has given him a thorough understanding of the opportunities and problems involved with managing work, people and customers

    While working in the manufacturing sector he pursued an MBA program with University Kebangsaan Malaysia, majoring in General Management in 1996. Upon completion of his MBA in 1998 and also due to his passion for training, he switched his career to Training and development. To date he has conducted more than 900 training programs mainly in the area of employee development, customer management and operations management/ improvement. He is a very versatile trainer not only on the topics that he could train but a bilingual trainer as well. His fluency in Bahasa Malaysia has given him a competitive advantage especially in the present workplace condition.

    As a corporate trainer he realized a major concern by organizations regarding Transfer of Training which he became interested to explore. He realized that organizations became concerned in sending their employees for trainings, as they don’t seem to transfer their knowledge/skills gained back to the workplace. Due to this he pursued his Ph.D in 2007 in order to identify the barriers to Training Transfer. He completed his Ph.D in 2013. Besides trainings, he also lectures part time in various higher learning institutions for their Degree and Masters programs. To name a few are University of Malaya, University Sedaya International and University Putra Malaysia.

    He is a certified trainer with PSMB and to date has also conducted TNA projects and Train the Trainer programs for several companies. He is also a certified business coach representing University Malaya in coaching programs. Participants receive enhance benefits and impactful results from his training programmes because of his vast industrial exposure in various areas. He empowers people to increase their limits, level of commitment, higher level of performance of the individual, team and the organization in achieving organizational goals.

    COURSE FEES

    Early bird fee: RM1, 166 per person - Register by 12 October 2020

    Normal fee: RM1, 378 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes, certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Free Trade Areas, Procedures & Compliance

    Date: 27 October 2020, Tuesday
    Time: 9.00am to 5.00pm
    Venue: The Pearl Hotel, Kuala Lumpur
    [Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    OBJECTIVE

    The objective of this training is to provide the participants with the knowledge on the various Free Trade Agreements (Regional and Bilateral) Malaysia has signed and how these FTAs seek to promote trade, investment, economic development and enhance competitiveness of Malaysian exporters and importers with particular emphasis on duty reduction.

    The training also seeks to provide participants with the detailed knowledge of the criteria required to be satisfied by exporters to obtain the Preferential Certificate of Origin (PCO) and its related issues. Further the seminar will also examine the customs procedures to be complied in relation to import / export of goods and the claim for preferential tariff. The program will highlight common misconceptions related to Certificate of Origin.

    BENEFITS

  • The Regional and Bilateral FTAs signed by Asean and Malaysia.
  • How exporters importers and manufacturers can expand their share into various markets through preferential tariff treatment and benefits derived from it.
  • The procedures involved in obtaining preferential treatment.
  • Understand the mechanism for obtaining Certificate of Origin.
  • How FTAs could assist in further development of SME and remain competitive.
  • The benefits and problems associated with FTA.
  • WHO SHOULD ATTEND?

    This course is suitable for all traders, manufacturers, importers, exporters and other business community who want to take advantage of benefits offered by FTAs in reducing costs, expand into new markets and to remain competitive.

    METHODOLOGY

    Power Points Presentation, Lectures, Discussions and Q& A sessions.

    COURSE OUTLINE

    Module Title
    MODULE 1 Customs Organisation & Structure
    MODULE 2 Relevance of LMW license to Manufacturing Companies
    MODULE 3 Licensed Manufacturing Warehouse
  • Concept of LMW
  • Legislation – Section 65/65A Customs Act 1967
  • Objective of setting up LMWs
  • Requirement for Premises
  • MODULE 4 Application for LMW License/Documentation
    MODULE 5 Exemptions under LMW
  • Exemptions on Raw Materials & Components and conditions imposed
  • Exemptions on Machinery, equipment & spare parts and conditions imposed
  • Items not eligible for exemptions
  • MODULE 6 LMW procedures and documentation
  • Movement of goods & documentations
  • Release to domestic market and payment of duty
  • Procedures to apply for ATIGA rate of duty on local sales
  • Procedures related Third Party Exports
  • Goods send for repair and returned for repair
  • Documentation – K1, K2, K3, K9, GPB1, GPB2, GPB Am, M1 and M2
  • MODULE 7 Waste & Scrap – Application & documentation
  • Application for remission of duty
  • Sale of waste & scrap
  • Destruction of waste & scrap
  • MODULE 8 Farming out / subcontract
  • Application, procedures, conditions and documentation related to subcontracts
  • MODULE 9 Accounting for losses by fire, floods and theft
    MODULE 10 Control over premises and enforcement by controlling station
    MODULE 11 Activities other than Manufacturing
  • Value Added Activities
  • Repairing, Servicing & Remanufacturing
  • International Procurement Centre
  • Regional Distribution Centre
  • MODULE 12 Activities other than Manufacturing
  • Value Added Activities
  • Repairing, Servicing & Remanufacturing
  • International Procurement Centre
  • Regional Distribution Centre
  • MODULE 13 Conditions of LMW and penalty for non compliance
    MODULE 14 Common LMW Compoundable Offences
    MODULE 15 Offences & penalties

    TRAINER’S PROFILE

    P. Nadaraja was formerly with the Royal Malaysia Customs (1981-1997) as a Senior Officer of Customs having served in various units and his key areas of focus includes customs administration, import and export procedures, classification, valuation, licensing and compliance matters. He possess an indepth knowledge of various customs legislations including Customs Act, Sales Tax Act, Service Tax Act, Excise Act and other subsidiary legislations. He has vast experience in Customs matters and has been a guest lecturer at the Royal Malaysia Customs Academy in Malacca on various occasions to deliver lectures on various aspects of Customs laws and procedures.

    In 1997 he left the Customs Department on optional retirement for private practice as an Advocate and Solicitor.

    He is now involved in legal practice and at the same a time is actively involved in conducting seminars and workshops on customs matters. He has also conducted in house training for various companies including statutory bodies and has advised and consulted upon by companies on issues such as customs and sales tax valuation, classification, service tax matters, drawback, refunds, exemptions and others. He was officially appointed by the Customs Department to conduct Basic Customs Course for forwarding agents during the year 2005 – 2007.

    He is also an Associate of the Malaysia Institute of Chartered Secretaries and Administrators and an Associate Member of Chartered Tax Institute of Malaysia (ACTIM) and is currently involved in customs litigation and rendering of consultancy services on Customs matters.

    COURSE FEES

    Early bird fee: RM848 per person - Register by 19 October 2020

    Normal fees: RM1,166 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Licensed Manufacturing Warehouse (LMW)

    Date: 26 October 2020 (Monday)
    Time: 9.00am to 5.00pm
    Venue: The Pearl Hotel, Kuala Lumpur
    [Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    OBJECTIVE

    The objective of this Seminar is to provide participants with the detailed knowledge of Licensed Manufacturing Warehouse. The seminar will highlight in detail the eligibility criteria, procedures, documentations and conditions related to LMWs. Not the least the program will highlight to the participants the common mistakes/pitfalls made by LMW companies which will be subjected to Customs Audit. The seminar will also cover the latest amendments which takes effect from 01.01.2020.

    BENEFITS

    Participants will be able to understand in detail :-

  • Concept of Licensed Manufacturing Warehouse
  • Exemptions made available and other activities presently allowed in LMWs
  • Conditions imposed and compliance issues
  • Procedures and Documentations related to LMWs
  • Common mistakes made by LMW companies and how to avoid them
  • WHO SHOULD ATTEND?

    This course is suitable for existing LMWs and other manufacturers who desire to obtain import duty exemptions, tax consultants, finance mangers and accountants.

    LEARNING METHODOLOGY

    Power Points Presentation, Discussions and Case Studies.

    COURSE OUTLINE

    Module Title
    MODULE 1 Customs Organisation & Structure
    MODULE 2 Relevance of LMW license to Manufacturing Companies
    MODULE 3 Licensed Manufacturing Warehouse
  • Concept of LMW
  • Legislation – Section 65/65A Customs Act 1967
  • Objective of setting up LMWs
  • Requirement for Premises
  • MODULE 4 Application for LMW License/Documentation
    MODULE 5 Exemptions under LMW
  • Exemptions on Raw Materials & Components and conditions imposed
  • Exemptions on Machinery, equipment & spare parts and conditions imposed
  • Items not eligible for exemptions
  • MODULE 6 LMW procedures and documentation
  • Movement of goods & documentations
  • Release to domestic market and payment of duty
  • Procedures to apply for ATIGA rate of duty on local sales
  • Procedures related Third Party Exports
  • Goods send for repair and returned for repair
  • Documentation – K1, K2, K3, K9, GPB1, GPB2, GPB Am, M1 and M2
  • MODULE 7 Waste & Scrap – Application & documentation
  • Application for remission of duty
  • Sale of waste & scrap
  • Destruction of waste & scrap
  • MODULE 8 Farming out / subcontract
  • Application, procedures, conditions and documentation related to subcontracts
  • MODULE 9 Accounting for losses by fire, floods and theft
    MODULE 10 Control over premises and enforcement by controlling station
    MODULE 11 Activities other than Manufacturing
  • Value Added Activities
  • Repairing, Servicing & Remanufacturing
  • International Procurement Centre
  • Regional Distribution Centre
  • MODULE 12 Activities other than Manufacturing
  • Value Added Activities
  • Repairing, Servicing & Remanufacturing
  • International Procurement Centre
  • Regional Distribution Centre
  • MODULE 13 Conditions of LMW and penalty for non compliance
    MODULE 14 Common LMW Compoundable Offences
    MODULE 15 Offences & penalties

    TRAINER’S PROFILE

    P. Nadaraja was formerly with the Royal Malaysia Customs (1981-1997) as a Senior Officer of Customs having served in various units and his key areas of focus includes customs administration, import and export procedures, classification, valuation, licensing and compliance matters. He possess an indepth knowledge of various customs legislations including Customs Act, Sales Tax Act, Service Tax Act, Excise Act and other subsidiary legislations. He has vast experience in Customs matters and has been a guest lecturer at the Royal Malaysia Customs Academy in Malacca on various occasions to deliver lectures on various aspects of Customs laws and procedures.

    In 1997 he left the Customs Department on optional retirement for private practice as an Advocate and Solicitor.

    He is now involved in legal practice and at the same a time is actively involved in conducting seminars and workshops on customs matters. He has also conducted in house training for various companies including statutory bodies and has advised and consulted upon by companies on issues such as customs and sales tax valuation, classification, service tax matters, drawback, refunds, exemptions and others. He was officially appointed by the Customs Department to conduct Basic Customs Course for forwarding agents during the year 2005 – 2007.

    He is also an Associate of the Malaysia Institute of Chartered Secretaries and Administrators and an Associate Member of Chartered Tax Institute of Malaysia (ACTIM) and is currently involved in customs litigation and rendering of consultancy services on Customs matters.

    COURSE FEES

    Early bird fee: RM848 per person - Register by 19 October 2020

    Normal fees: RM1,166 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Interpretation of Financial Statements

    Date: 26 October 2020, Monday
    Time: 9.00am to 5.00pm
    Venue: The Pearl Hotel, Kuala Lumpur
    [The training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    INTRODUCTION

    Accounting & Finance has always been recognized as a very key function in any organization and to all stakeholders. Understanding the financial information reported in the financial statement generated from the accounting records can help managers to make a more informed and effective decisions to increase their organizational performance. Hence knowing how to read, analyze, interpret and understand the various accounting & financial terms and language is inseparable from the day to day management of business performances.

    COURSE OBJECTIVE

    • Achieve an understanding of the various financial terms used in the Financial Statements.
    • Able to comprehend Financial Statements with confident.
    • Understand, calculate and applying the various accounting and cash flow ratios for better decision making.
    • Calculate and understand what is present and future value of money, payback period and IRR

    WHO SHOULD ATTEND?

    • Directors, Company Secretaries, Managers, Executives and those who wish to develop their understanding on financial analysis
    • Sales Managers, Procurement Managers and executives who has to evaluate the financial stability of the customers and suppliers.
    • Non-Accounting managers and executives who need to grasp the managerial aspects of accounting & finance for corporate effectiveness.

    COURSE OUTLINE

    MODULE
    Overview
  • Introduction of Accounting, finance and financial management.
  • The role and need of accounting in business
  • Difference between Financial Accounting and Management Accounting
  • Accounting Standards, Concepts and Equations
  • Understand and comprehend the components in an Audited Financial Statements:
  • Introduction:
    • o What is Financial Statement and what does it consist of?
      o Differentiation of Capex and Opex, Non-Current and Current Assets and Liabilities
      o Why and when is it prepared?
      o Its importance to stakeholders and who are they?
  • Understanding its Quantitative Information in:
    • o Financial Position statement (balance sheet)
      o Statement of Total Comprehensive Income:
        - Statement of profit and loss
        - Statement of Other Comprehensive Income
  • Statement of Cash Flow
  • Statement of Change in Equity
  • Notes to Financial Statement
    • o Basis of the preparation of the Financial Statement
      o Significant Accounting Policies
      o Applicable Accounting Standards
      o Supporting information to the Quantitative Financial Statement.
  • Understand its Qualitative Information of the Financial Statement
    • o Directors Report
      o Directors Statement
      o Statutory Declaration
      o Independent Auditors Report of Different Type
    Analyze, understand and interpret the financial statement using trend and ratios, and its indication on the health of the organization. Horizontal and vertical analysis includes
  • Profitability – return from sales, assets and equity invested.
  • Liquidity & Solvency
  • Over trading and how to calculate.
  • Efficiencies
  • Stability
  • Cash flow sufficiency (Cash Ratios)
  • Investment / capital expenditure evaluations:
  • Payback period
  • Present and Future value of money
  • DCF / NPV / Internal Rate of Return
  • Company / Share Valuation and Goodwill Creation
  • NTA and Goodwill
  • Earnings per share and PE Ratio (Earning Multiples)
  • TRAINER’S PROFILE

    Tan Kok Tee has over 40 years of experience in financial, strategic and general management. He has held a variety of leadership and senior management roles in various organizations, the last being Group Chief Executive Officer. More than half of this time are spend in the Manufacturing Marketing & Distribution and services organization, including those with the then Inchcape Timuran Berhad, Metroplex Berhad, Perdana Industries Berhad.

    He is a Fellow member of the Association of International Accountants, UK; Member of the Institute of Public Accountants, Aust.; Member of the Chartered Tax Institute of Malaysia; Member of the Malaysia Associations of Company Secretaries, holds a MBA in Finance from Charles Sturt University, Australia and a Gold Mastery Holder in Reinventing Strategic Planning and Management from the Haines Centre for Strategic Management, sponsored by University of San Diego, USA.

    He is also a Certified Trainer with PMSB’s Train The Trainer Certificate since 2009 and a life member with the Malaysian Institute of Directors. Kok Tee has been involved in training and facilitation since beginning 2009. To-date he had conducted about 300 training workshops, of which more about 200 are on GST including GST Accounting for both in-house as well as public, including for Government Authorities, Chamber of Commerce, Government Link Companies, Banks, Malaysian Institute of Accountants, Chartered Institute of Management Accountants, Selangor state Human Resource Development Centre, Negeri Sembilan state Skills Development Centre, NGOs, political party as well as on behalf of various other training providers.

    COURSE FEES

    Early bird fee: RM848 per person - Register by 19 October 2020

    Normal fee: RM1, 007 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes, certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Social Media Marketing

    Date & Time:
    20 & 21 October 2020, Tuesday & Wednesday | 2pm – 5.30pm (3.5 hours / day)
    Venue: Join us from your home / office and be trained in our Virtual Classroom

    INTRODUCTION

    Ready to take your business viral? Harness the power of social media with our extensive social media course. Everything from Facebook, Instagram and LinkedIn.

    This course will take you from social zero to social hero using our proactive and practical approach. It is arguably one the most comprehensive online courses of social media; giving learners a great grounding and skill set to enter the world of social.

    OBJECTIVES

    By the end of this course, students should be able to:

  • Understand the social media foundations
  • Plan goals and create a vision
  • Build a social media strategy
  • Understand the basics of Facebook, Instagram and LinkedIn
  • Use advanced features of the most popular social networks
  • Understand the risks of social media
  • Use social media not just for marketing, but for customer services & PR
  • Understand the fundamentals of content marketing
  • COURSE OUTLINE

    MODULE TOPIC
    MODULE 1 MARKETING FUNDAMENTAL
  • Strategic Marketing Approach
  • Setting Digital Marketing Goal
  • How To Build Sales Funnel
  • How To Identify Customer Persona
  • Audience Insight For Audience Targeting
  • Case Studies
  • How To Create Powerful Content
  • MODULE 2 FACEBOOK BUSINESS PAGE & ADVERTISEMENT MANAGEMENT
  • Set up new Facebook Business Page
  • Facebook page traffic insight
  • Facebook page optimization
  • Facebook content optimization
  • Facebook LIVE, Facebook Stories & Facebook Group Creation
  • Campaign Creation
  • A/B Testing Optimization
  • MODULE 3 LINKEDIN MARKETING
  • LinkedIn profile and company profile creation
  • Curation of LinkedIn content and optimization
  • Case studies
  • MODULE 4 INSTAGRAM MARKETING
  • Setting up Instagram Business account
  • Instagram links to Facebook Business Page
  • Instagram Ads Campaign Creation
  • Optimization of content management
  • TARGET PARTICIPANT

  • Business owners and entrepreneurs who wish to get started with developing a Social Media Strategy
  • Social media hobbyists and curious thinkers
  • Anyone looking to learn highly paid freelancing skills in Social Media Marketing
  • Future social media thinkers who wish to understand where Social Media is going
  • TRAINER’S PROFILE

    Kelly Chong
    is one of the Lead Trainer in Digital Marketing Consultancy and has trained over 1000 participants in digital marketing courses and seminars across Malaysia. She provides digital marketing training and consulting for SMEs in Malaysia and global clients like Kaercher, Hap Seng, Berjaya Group, FAMA, Agrobazaar, Melawati Mall, Damansara City Mall, MPIG, MEGA Majestic Property Agency, Glo Laser Centre, Online Learning Mandarin and many others. Kelly is also a member of Malaysia Digital Marketing Association.

    She has 14 year experience in sales and marketing, and has worked in top global firms like Pharmaceutical company such as Astra Zeneca, Pfizer and DKSH in various senior sales and marketing roles. She is Google Certified and earned recognition as Google partners too. Currently Kelly is running a digital marketing agency and an Online Learning Language Portal company based in Petaling Jaya.

    She holds a Master in Business Administration (MBA), International Business, from HELP University College, and Bachelor in Computer Science (Statistic) from Tunku Abdul Rahman College (TARC).

    COURSE FEES

    RM470 per person (Fee is subjected to 6% SST)

    # Fee is inclusive of course notes and Digital Certificate of Participation

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Understanding the Employment Act 1955

    Date & Time:
    14 & 15 October 2020 (Wed & Thurs) | 9.00 am - 5.30 pm
    Venue: The Pearl Hotel, Kuala Lumpur
    [Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    INTRODUCTION

    The Employment Act 1955 forms the primary legislation (Statute) on employment in Malaysia, providing guidelines on minimum employment rules, within which to operate Businesses. Adherence to these minimum rules in various areas of benefits and code of legal conformance provided under this Act ensures good relationship development between employer and its employees. It is also structured to nurture growth, progress, industrial harmony, and competitiveness through continuous improvement through the Human Resource factor (Kaizen in HR) towards meeting Global standards.

    COURSE OBJECTIVES

  • To provide invaluable guide for both employers and employees leading to good industrial harmony.
  • To enable operation managers, executives as well as HR personnel to be well versed with the relevant sections of the Act, to address or overcome daily situational issues in the most productive way directed towards the common interest of both parties.
  • To achieve outstanding governance, which in turn will steer the Organization into leadership for employment within the industry they compete.
  • WHO SHOULD ATTEND?

    Managers, Section Heads, HR personnels, Production Executives, Managers, Supervisors, Line Leaders and anyone who has staffs reporting to them.

    COURSE OUTLINE

    Module Topic
    MODULE I
  • The Employment Act - General
  • Contract of Service & Contract for service dichotomy
  • Categories of employees covered
  • Principles and Contractors / Sub-contractors
  • Part - time employees ( with discussion on recent employment development )
  • Changes of terms less favorable
  • MODULE II – Calculations to derive on payments respective to each areas of the Statutory requirement will be presented, as well as complexities arising from unique situation will be discussed.
  • Employer’s Prerogatives ; and Statutory Entitlement expressed in the EA 1955 - General
  • Working Hours and Shift work
  • Payment of Wages
  • Understanding the calculations related to ORP( Ordinary rate of pay )
  • Public Holidays and Rest Days – limitations and payment
  • Hours of work - limitations, and payment of O/T allowances (when normal hours are exceeded in all situations
  • )
  • Statutory limitation on Sick Leave ( Outpatient) entitlement
  • Statutory limitation where Hospitalization is required, and prolonged illness (How do we reconcile between the two)
  • CASE STUDY 1 – Miss Wong’s Public Holiday Payment derived during Company shut-down & Questions on actual problem encountered and redress within bounds of the EA1955
  • MODULE III – Liability of payment through statutory requirement by either parties – calculations shown as how to tabulate on such payments
  • Termination of Contract of Service
  • Notice of Termination / Termination without notice
  • Employee Misconduct and termination of contract
    • - For special reasons
  • Contract deemed broken - Section 15 (1) & ( 2 )
  • CASE STUDY 2 -
    • i) CBT CASE - (Group)
      ii) Absent for more than 3 days case (Group)
      iii) Mr Sun’s resignation notice & payment in lieu
    DAY 2 - Payment of Advance - with calculations shown for each area MODULE IV
  • Limitation of Advances to be made to employees
  • Interests of Advances and Loans to Employees
  • Deduction allowable from Wages/ Limits on total deductions
  • Priority of Wages before a secured Creditor is settled - ( Shut down operations ) Liability of Contractors & Principals
  • CASE STUDY 3
    • - Short Notice / Abscond case
      - payment in lieu of notice
      - Deductions/ payment liability by either party/ withholding wages pending clearance
    MODULE V
  • Employment of Women – introduction and statutory guidelines
  • Maternity Leave and allowance – computation and limitations
  • Employment of Children and Young persons – statutory guidelines
  • Employment of Foreign Employees – recent developments
  • Employment of Domestic Servants
  • MODULE VI
  • Power of DG to inquire into complaints under Section 69 / 69A / 69B / 69 C / 69D
  • Procedure in DG’s inquiry - Section 70 to 82
  • Service of Summons - procedure under Part XV
  • MODULE VII
  • Employment Regulations 1957
  • Employment ( Termination & Layoff Benefits ) Regulations 1980
  • Notice period required for termination of Employment Contract
  • Non-entitlement for termination benefits – situations arising
  • EMPLOYMENT ( Amendment ) Act 2012
    • - Payment of wages for domestic servant
      - Amendment of Sect 31- Priority of Wages
      - New Sect. 33A - information relating to supply of labour
      - Section 37 – amendment to maternity leave
      - Section 60D - additional Public Holiday
      - Sexual harassment at Workplace (Principle amendment)
      - New Sect. 81A/81B/81C/81D/81E/81F
      - Offence by Body Corporate - New Sect. 101B
  • MINIMUM BASIC WAGES
  • MIMIMUM RETIREMENT AGE
  • EMPLOYMENT ( Part-Time Employees) REGULATIONS 2010
  • PARTICIPATING FEE

    Early Bird Fee: RM1,272 per person – register by 7 October 2020

    Normal fee: RM1,590 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes, certificate of attendance and 6%SST)

    *Group discount of 10% available (for 3 or more participants from the same company)
    #In-house training can be arranged at client’s premise. Please contact us at 03-8066 3107 for a customized proposal.

    TRAINER’S PROFILE

    MR KRISHNAN RAMASAMY graduated from University of London with a honors degree in Law (LL.B). He also holds an MBA (Human Resource) from Frederick Taylor International University, USA. He packs 25 years of industrial experience, combining both operations and HRM. He worked in 2 renowned multi-national Corporations of Motorola Semiconductor and the Samsung Group of Companies in Seremban. Krishnan Ramasamy is a certified facilitator for 7 Habits of Highly effective People and Kepner Tregoe’s Problem Solving and Decision Making Training Program. He is also a certified PSMB Trainer.

    In 1994, Krishnan Ramasamy led the Technical development Team to Pusan, South Korea, which Team subsequently played the key role in the expansion of manufacturing facilities in Malaysia. Between 1999 to 2002 he spearheaded the 6 Sigma Quality development Team for the Electron Gun Factory in Samsung's mission to excel in Quality through 6 sigma development for the Group. He is a 6 Sigma Green Belter. As one of the key resource person in Corporate training programs, he has been developed in various technical and leadership Trainings through exposure to Samsung Global programs in China, Germany, Singapore and South Korea.

    From 2002 till 2005 Krishnan was identified to lead the Samsung Group HR Team, whose direction was to be the best employer in the country. During this period Krishnan led the Samsung Group in Training & Development. He was responsible for the Group annual TNA development, which application saw the Group excel in its CPT/CDT Product Quality and tremendous increase in productivity. This vast experience in Krishnan’s ability has precipitated in the combination of his Managerial, technical, process, HRM and legal experience into classic training programs. He has developed Training material to specifically expose conceptual idealism challenged in down to earth production floor realities; and has developed similar training programs applicable to other industries. These trainings have been tailored and developed so as to steer effective Management of resources and to meet current Global standards in every aspect of Quality, cost, delivery and product innovation.

    From 2006 till 2008 Krishnan worked as consultant and Trainer delivering his vast experience in sectors such as manufacturing, service, tourism, construction, education and the Public Sector. His training ability has seen him delivering training for a wide spectrum of Companies in almost all states within Malaysia. He stresses requirement for continuous training as a compulsory need, which he professes all Companies should hold in meeting its management’s vision and goals.

    From 2009 to June 2010 Krishnan Ramasamy was the Human Resources Manager for Berjaya Redang Resort, Terengganu. His HRM experience coupled with Legal education and long years of Managing operations has enabled him to develop Training programs directed to lead Human Resource Development; which he clearly cites as the key factor Organizations posses in its drive towards achieving administrative excellence.

    Between 2011 and 2012 Krishnan Ramasamy was employed by Kwantas Corporation, Sabah, as the Group’s HR & Administration, covering these functions regionally in Sabah, Sarawak and Indonesia.

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Malaysian Customs Procedures

    Date & Time:
    12 & 13 October 2020, Monday & Tuesday | 9.00am – 5.00pm
    Venue: Four Points by Sheraton, Puchong
    [Training will be conducted as per HRDF’s Guidelines for Conducting Face-to-Face Training during the COVID-19 Pandemic]

    OBJECTIVE

    The objective of this course is to provide the participants with a general outlook of how the Customs Department is organized into various divisions and their specific functions and procedures.

    The course will also cover the various procedures and documentation related to import and export and will also briefly examine the various facilities and incentives provided by the Royal Malaysian Customs to assist businesses focusing on related offences and compliance issues. Further with the introduction of SST the seminar will also examine the sales tax implications on import export procedures and an understanding of its application on the incentives and facilities provided to businesses.

    COURSE BENEFITS

  • Gain an insight into how the Customs Department is organized into various divisions.
  • The various procedures to be complied with to ensure that businesses stay on the right side of the law as well as guide the businesses on the required documentation.
  • The seminar will assist businesses to discover the various facilities available in order to remain competitive.
  • Explore and discover the possibilities of tax savings.
  • How SST will affect customs procedures.
  • WHO SHOULD ATTEND?

    This course is suitable for all manufacturers, traders, tax consultants, finance mangers and accountants.

    COURSE TRAINER

    P. Nadaraja was formerly with the Royal Malaysia Customs (1981-1997) as a Senior Officer of Customs having served in various units and his key areas of focus includes customs administration, import and export procedures, classification, valuation, licensing and compliance matters. He posses an indepth knowledge of various customs legislations including Customs Act, Sales Tax Act, Service Tax Act, Excise Act and other subsidiary legislations. He has vast experience in Customs matters and has been a guest lecturer at the Royal Malaysia Customs Academy in Malacca on various occasions to deliver lectures on various aspects of Customs laws and procedures.

    In 1997 he left the Customs Department on optional retirement for private practice as an Advocate and Solicitor.

    He is now involved in legal practice and at the same a time is actively involved in conducting seminars and workshops on customs matters. He has also conducted in house training for various companies including statutory bodies and has advised and consulted upon by companies on issues such as customs and sales tax valuation, classification, service tax matters, drawback, refunds, exemptions and others. He was officially appointed by the Customs Department to conduct Basic Customs Course for forwarding agents during the year 2005 – 2007.

    He is also an Associate of the Malaysia Institute of Chartered Secretaries and Administrators (ACIS) and the Chartered Tax Institute of Malaysia (ACTIM) and is currently involved conducting seminars and rendering of consultancy/advisory services on customs matters.

    COURSE FEES

    Early bird fee: RM1, 272 per person - Register by 5 October 2020

    Normal fees: RM1, 590 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

    Basic English at Work

    Date & Time:
    6 & 7 October 2020, Tuesday & Wednesday | 9.00 am – 12.30 pm (3.5 hours / day)
    Venue: Join us from your home / office and be trained in our Virtual Classroom

    INTRODUCTION

    “4 hours of Interactive Online Session”

    English has become an essential language for communication as it is the official language of the corporate world .If we are not fluent in English, even if we may have brilliant ideas that would be appreciated, we simply cannot express those ideas. This in turn will prevent us from taking any kind of initiatives at work and therefore, will prevent our growth in the organization.

    In order to be fluent in English, we need to strengthen our basic foundation. Firstly, we need to be fluent with the basic words. There are jobs where English may not be an essential means of communication.

    However, if we wish to achieve success in our career and if we wish to be a part of a "brand name", we need to develop fluency in English Language.

    This program guides you to improve the Basic English through relevant work situations.

    OBJECTIVES

      Upon completion of this programme, participant will be able to:

    • use basic words in English to converse
    • use English more frequently & confidently
    • increase their English Vocabulary
    • enhance written communication
    • organize ideas and present them in an appropriate manner

    COURSE OUTLINE

    Time Module
    DAY 1
    Module 1: Grammar Minefield 1. Simple Sentence constructions & Basic Tenses
  • Mastering the Command of Present Tenses
  • Usage of Future Tenses
  • Application of Past Tenses

  • 2. Common Word Lists
    3. Basic Grammar Vocabulary:-
      Mastering 8 Parts of Speech in order to be able to write good flow of sentences:
  • Verbs (Action based sentences)
  • Nouns (Common & Proper Nouns)
  • Adjectives (How to build a description sentences)
  • Adverbs (How to further build up action based sentences)
  • Prepositions
  • Pronouns
  • Conjunctions
  • Interjections

  • Module 2: Common Confusing Words
      Mistakes we do in Common Confusing Words:-
  • Words pronounced the same but have different meanings
  • Words which are opposite in meaning
  • DAY 2
    Writing Effective Emails
    Module 1: Drawing Attention
  • How to Improve on Subject Line
  • Dos' & Don'ts in a Subject Line
  • Good Opening Lines
  • Module 2: Making E-mails Readable
  • Attachments in Emails
    • o Correct ways on email attachments.
      o How to manage if you have more than one attachments
  • Creating Logical Structure
    • o Ways on Writing Effective Email
      o Maximum Lines in Each Paragraph
    Module 3: Conclusion & Action
  • Closing for action
    • o How to end an email with good closing lines

    PRE-REQUISITE

  • Good Internet / wifi connectivity
  • Laptop / handphone with camera
  • Headset with mic
  • TRAINER’S PROFILE

    Sathiesh Sangarajoo

  • BEng (HONS) – University of Lincolnshire & Humberside, United Kingdom.
  • CERTIFICATION IN TRAINING (TTT/ 7353) -Pembangunan Sumber Manusia Berhad
  • Sathiesh has extensive 17 years of working experience in Telecommunication and Semiconductor /Manufacturing industries. He assumed positions as Head of Customer Service and Network Technology Division Engineer. Been exposed to training in Managing Customers’ Complaints & Recovery Process, Sweden and Subscription Handling for Call Center as well as Call Center Service Overview, Spain.

    Some of the portfolios that he has undertaken during his tenure includes: - Conducting Customer Satisfaction Surveys, Implementing Quality Initiatives, Team Engagement & Empowerment, Induction Programs, Writing Policies & Procedures, Creating and Implementing Change Management plans.

    He strongly believes in People Management Practices and Learning & Growth principle as being one of the key elements for organisations to succeed. He is passionate in making a difference in participants’ learning through his personalized, practical and dynamic approach to make training an enjoyable and valuable experience.

    Sathiesh has effectively helped organizations and its people improve performance through training and consultancy in the areas of Leadership, Customer Service, Project Management and Personal Development.

    COURSE FEES

    RM470 per person - Fee is subjected to 6% SST

    # Fee inclusive of Course Notes and Digital Certificate of Participation

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

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