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How to be a Great Communicator

Date & Time:
19 August 2020, Wednesday | 9 am - 5 pm
Venue: Dorsett Grand, Subang

INTRODUCTION

Communication is the key success of personal and career development. Great leaders communicate and Great Communicators lead the team successfully. Hence, skill in the art of communication is crucial for all kind of human species whether securing a Career/Job or sustain in critical economy phenomena.

OBJECTIVES

  • Establishing great communicator elements
  • Build confidence level when communicate
  • Tools to communicate for better effect
  • Win from the point of communication when securing a job/career
  • LEARNING OUTCOMES

  • Overcome communication barriers
  • Improve confidence level when communicate
  • Able to choose appropriate mechanism of communication
  • More understandable not just ask for understood
  • METHODOLOGIES

    Interactive manner and gamification

    OUTLINES

      1.Barriers of Communication
      2.Active Listening
      3.Addressing the Barriers
      4.Speak with Confidence
      5.Know your Audience

        Activity: Art of message delivery / Draft a SOP / Energizer / Role-play

    TRAINER’S PROFILE

    Sim Chuee Peng (Karen)

  • HR Consultant
  • HRDF Certified Trainer
  • MIHRM Tea Talk Invited Speaker
  • Human Capital Management – Bilanguage (English & Mandarin) Speaker
  • Karen possess over 20 years’ practical experience in Regional Payroll Management which includes Singapore, Brunei, Greater China and Malaysia as well as overseeing employees’ compensation & benefits as a whole.

    Then she further ventured into talent acquisition, exercised various personality assessments – filtering technique, performance review, digitized human resources processes, drafted HR policies and procedures and employee engagement consultation.

    Now, she extended her career path as Trainer as well as HR Consultant in her professional industry. She was invited to share with a pool of Artists in regards to Performance Management System as well as Effective Communication. She also conducted Manpower Planning and Budgeting workshops (Mandarin workshop) on a regular basis.

    Apart of it, Karen also conducted workshops at various topics which are not limited to Total Reward Strategy (Mandarin & English workshops), Preparation towards E-Form & EA-Form submission (Mandarin & English workshops), Payroll Compliance workshop (English workshop) and How to Write a World-Class Standard HR Policies and Procedures (English workshops).

    She not only conducted physical training, but also ventured into webinar. She also well-versed in 5S practices (Seiri, Seiton, Seiso, Sheiketsu, Shitsuke) as she was awarded as Best 5S Ambassador during her employment with a direct selling company. She is aspired to share with people who passionate to learn under her core expertise.

    COURSE FEES

    Early bird fee: RM901 per person - Register by 12 August 2020

    Normal fees: RM1,166 per person
    – SBL claimable (Inclusive of lunch, tea breaks, notes certificate of attendance and 6% SST)

    *Group discount of 10% available (for 3 or more participants from the same company)

    ORGANISER

    Malaysian Export Academy
    No. 86, Jalan BP 7/8,
    Bandar Bukit Puchong,
    47120 Puchong, Selangor.

    Tel : 03 8066 3107
    Fax: 03 8066 6152

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